Facebook says 'no malicious activity behind' outage as whistleblower sings
It proved to be one of the most tumultuous days in Facebook’s history as the company’s three major social networks crashed, while investigations over accusations by a whistleblower are ongoing.
For close to six hours yesterday the tech giant’s 3.5bn users were locked out of WhatsApp, Instagram and Facebook.
Facebook released a blog post apologising to its customers but did not specify who executed the configuration change which resulted in the outage.
To the huge community of people and businesses around the world who depend on us: we're sorry. We’ve been working hard to restore access to our apps and services and are happy to report they are coming back online now. Thank you for bearing with us.— Facebook (@Facebook) October 4, 2021
Reports suggest that a number of employees at the company believe the outage was a result of an internal mistake in how internet traffic is routed to its systems.
While Facebook was on the ropes, Twitter enjoyed its busiest period ever, as influencers flocked from Instagram, along with grandmas from Facebook, to get updates on when their beloved sites would be back up and running.
hello literally everyone— Twitter (@Twitter) October 4, 2021
The outage was the second blow in quick succession after a whistleblower accused Facebook of putting money before its efforts to deal with hate speech and misinformation.
As a result, lawmakers in the US have waded in, accusing Mark Zuckerberg of undermining user safety in search for higher profits, while demanding that regulators investigate statements made whistleblower Frances Haugen. “For more than five hours Facebook wasn't used to deepen divides, destabilize democracies and make young girls and women feel bad about their bodies," Haugen said.
It appears that both parties within Congress are of the view that changes need to be made at Facebook in a rare showing of bipartisanship.
Following a more-than 5% dip on Monday, the Facebook share price has gained some ground back during the Tuesday morning session, up 2.4% at the time of writing.
All facebook company services down all at the same time, as well as the share price also go down now— JB (@abd_jabbar) October 4, 2021
FB, IG, Whatsapp all down
Twitter up ⬆️ pic.twitter.com/Zo0GHzNXAX
The company’s stock value could be interesting to observe over the coming months considering the oncoming pressure from the state, the macro-economic climate and the continued development of decentralised social media built on blockchain technology.